Terms and Conditions

Effective Date: May 14, 2025

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and CMS ("CMS," "we," "us," or "our") governing your use of our services, website (www.CMSVoice.com), and any related software, features, or platforms (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

1. Eligibility

The Services are intended for users aged 18 and older who are capable of forming a binding contract. If you do not meet these requirements, you may not access or use the Services.

2. Use of Services

CMS provides voice search marketing, listing optimization, and related SEO services to eligible businesses. Access to the Services may require third-party account authorization (e.g., Google Business Profile). You agree to provide accurate information and authorize access as needed.

3. Consent to Contact

By submitting your contact information through our website or Services, you expressly consent, in accordance with the Telephone Consumer Protection Act (TCPA), to be contacted by CMS via:

• Phone (including autodialed and prerecorded calls)
• Text/SMS messages
• Email
• Direct mail

This consent is not a condition of any purchase and may be revoked by emailing us at support@cmsvoice.com. You certify that the phone number provided is your own and that you are the account holder or have authorization to provide this number. You agree to receive marketing communications, which may be sent using an automatic telephone dialing system or prerecorded voice. Message and data rates may apply.

4. Acceptable Use

You agree not to:

• Impersonate any person or entity
• Violate intellectual property rights
• Transmit malware or harmful content
• Disrupt or interfere with security features
• Use the Services for unlawful or abusive purposes

5. Payment and Fees

Use of certain Services requires a subscription. Pricing, billing frequency, and payment methods are defined in your agreement or checkout page. All fees are non-refundable unless explicitly stated. CMS reserves the right to adjust pricing upon renewal with notice.

6. Termination

Either party may terminate these Terms with written notice. CMS may suspend or terminate your access to the Services if you breach these Terms, fail to pay, or engage in conduct harmful to our operations or reputation.

7. Intellectual Property

All content, branding, software, and documentation provided by CMS are our property or licensed to us. You may not reproduce, redistribute, or reverse-engineer any part of the Services without prior written consent.

8. User-Submitted Content

By submitting content (e.g., business information, logos, descriptions), you grant CMS a non-exclusive, royalty-free license to use that content in connection with providing the Services. You represent that you have the right to grant this license.

9. Privacy and Data Use

Your use of the Services is subject to our Privacy Policy. We collect and use your data as described therein, including for marketing and service improvement purposes.

10. DMCA Compliance

CMS complies with the Digital Millennium Copyright Act. If you believe your intellectual property rights have been violated, contact us at support@cmsvoice.com with a detailed description of the alleged infringement.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CMS DOES NOT GUARANTEE SPECIFIC RANKINGS, LEADS, OR REVENUE OUTCOMES FROM USE OF THE SERVICES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless CMS and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Services or breach of these Terms.

14. Arbitration and Jury Waiver

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and to participate in any class action.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action not subject to arbitration shall be filed in courts located in Florida.

16. Modifications

CMS reserves the right to modify these Terms at any time. Continued use of the Services after changes constitutes your acceptance of the revised Terms. We will make reasonable efforts to notify you of material changes.